Change of Wedding Plans

What is UponOurStar? What is a Wedding Wish Registry?

What services are included when I sign up for my UponOurStar Registry?

How long will it take to set up and start using a Wish Registry?

Does it cost money to use UponOurStar?

What countries does UponOurStar operate in?

Can I use UponOurStar for baby showers or events other than weddings?

Collecting Funds

What kind of things should I wish for?

How many wishes should I ask for?

How much should each gift cost?

Can I upload my own Gift Photos?

How can I tell people about my Wish Registry once it's ready?

Creating a Wish Registry

How will I know when guests have contributed?

How can I keep track of guests' contributions?

Can I edit my Registry once I've created it?

How do I change my account settings?

How can I stop receiving emails from UponOurStar?

I forgot my username and/or password. What should I do?

When will my Registry be closed?

Monitoring & Editing an Account

How do I collect my funds?

Why are there fees to collect my funds?

When can I collect my funds and how long will it take?

Can I collect my funds before my wedding date?

Can I collect a portion of my Funds?

What if it takes more than 10 days past the Withdrawal Date to receive the funds?

Is a Bank Transfer a safe way to collect my funds?

Why do you need my bank codes, and what do they stand for?

Security & Privacy

Do you sell my information to other companies or websites?

Is UponOurStar a secure website?

What is UponOurStar and How to Use It

What should I do if my wedding is postponed?

What should I do if the wedding is cancelled?

How can I change the Wedding Date information on my Webpage?

What is UponOurStar and How to Use It

What is UponOurStar? What is a Wedding Wish Registry?

Why should we use UponOurStar to give the couple a wedding gift?

I am not a computer whiz.. will it be difficult for me to use the Website?

Why wouldn't we just give the Couple money at their wedding?

Shopping for & Sending Gifts

How do I find the Couple's Wish Registry within your Website?

On the Couple's Wish Registry Webpage, what does it mean when it says..

Will we be able to send a personalized message to the Couple?

Will the couple have a record of the gift(s) that I contribute?

Payment, Fees & Security

What kinds of payment do you accept?

Is shopping on your Website secure?

Do you store my credit card information?

Do you sell my information to other companies or Websites?

Why is there a service fee? How much is it?

What is HST and who must pay this?

What happens to my money when I make a contribution?

Will I receive a confirmation for my gift contribution?